FAQ

At Merchant Deals, we are committed to offering the latest trending, high-quality alternatives at the most competitive prices. Our priority is to ensure that we are very, transparent and every customer is fully satisfied with each purchase they make.

We only accept returns for defective products. If you receive a defective item, you can request a replacement or refund within 30 days of delivery. To begin the return process, please contact our customer service team with evidence of the defect. The product must be returned in its original condition and packaging.

Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error. Refunds or replacements will be processed once the returned item has been inspected.

If you have any questions or need assistance, our customer service team is available to help! :)

Yes, we do offer discounts for bulk purchases. If you wish to purchase multiple quantities of one or more items, we provide discounted prices per unit. For more information, please contact our support team with the details of your order.

Once your order has been shipped, you can expect delivery within 7 to 12 business days. Please note that this timeframe excludes holidays and may be affected by adverse weather conditions.